We are running a Conflict Resolution course in London in the near future if you are interested in joining us please contact us for more information.
Tel: 01323 449949
We train people in
Our courses are aimed at anybody who needs effective Conflict Resolution training or Managing Violence and Aggression within their working environment. Our courses involve both physical and non physical interventions.
We aim to help staff gain an understanding of Managing Violence and Aggression, how it develops and skills and knowledge on conflict resolution. We teach people about de-escalation, Legal aspects, self-assessment, assertiveness and the importance of body language, alongside all latest guidelines and legislation.
We teach staff theoretical aspects of conflict resolution as well as practical aspects in dealing with violence and aggression. We do not use Pain-compliance techniques with our physical interventions restraint training.
Some of our current contracts include courses as follows:
Conflict resolution training in London mix of theoretical and practical.
Prevention and Management of Violence and Aggression training countrywide
Control and Restraint training in London
Physical Intervention training in London
Resolving Conflict training in London
Managing Violence and Aggression training countrywide
Breakaway and non physical intervention training in London
Please visit our FORUM, and register and you will find relevant information on guidelines and legislation along with peoples experiences on dealing with conflict resolution and physical intervention training. There is also a Participants feedback board where clients who have attended our physical and non physical courses can leave feedback.
Our courses are aimed at anybody who deals with Resolving Conflict or Managing Violence and Aggression within their working environment. To give confidence to staff when dealing with Conflict.
All staff have attended the NHS Security Management Service Promoting Safer and Therapeutic Services familiarisation courses and have signed up for their Intranet so we can keep up with research and guidelines. We cover the 10 Objectives set out in the NHS CFSMS Conflict Resolution National Syllabus Familiarisation course
Our trainers are Mental Health Nurses or Healthcare workers who have worked within the mental health field for many years. They are used to dealing with Managing Violence and Aggression, Challenging Behaviour and Conflict Resolution on a day-to-day basis.
"Thank you for a great training course in Conflict Resolution and Physical Intervention course. I enjoyed it very much. Instead of just another boring course it was excellent. I love the way you got everyone motivated and found both days really enjoyable.
.........I felt as a novice and newcomer to the profession that I learnt more in two days than the three months I have been working on other wards.
Your approach was great, listening and giving advice whilst both of your experience in the profession shone through.
Don't want to go over the top, but you are doing a great job and great respect to you. Look forward to next course. Many thanks "
(Course Participant of training course in London on Physical Interventions in the Prevention and Management of Aggression and Violence.Hospital Director)
Conflict Resolution training
Managing Violence and Aggression Training.
Two day Physical Interventions Training
Therapeutic Management of Violence and Aggression / Control and Restraint Training (TMVA)
Physical Restraint Prevention and Management of Violence and Aggression (PMVA)
The numbers of reported physical assaults in England on NHS staff is as follows:
The number of criminal sanctions following the assaults are as follows:
(statistics published from NHS SMS).
"As healthcare service providers we needed a training company who shared our philosophy of responsiveness,
professionalism, leading edge techniques and a competitive disposition. We have no hesitation in recommending
IRMA Training as a partner organisation who dovetail exactly into our approach".
Mike O'Shea. New Linc Healthcare Services. www.newlinc.co.uk